Position Summary: Provide training and support to BWP team members and customers on all aspects of equipment, operation, and maintenance.
Perform process troubleshooting on BWP and other corrugating equipment.
Provide technical and process consultation to customers, onsite and remotely.
Conduct operator/process training on existing equipment/plants.
Conduct operator/process training on new installations.
Conduct corrugator supervisory training.
Provide classroom training to customers and BWP team members.
Consult with Design Engineering and Product Managers to provide corrugated operations requirements/feedback to promote continuous improvement in the function and operation of BWP equipment.
Create & update tools and materials for process troubleshooting and operational training.
Proactively engage customers and develop solutions to help customer accounts improve reliability and performance of their equipment to increase satisfaction and retention of footprints.
Promote and encourage the use of all services (Standard Service, Preventive Maintenance, Evaluations, Upgrades, etc.) offered by BWP.
Maintain required documentation associated with this position; for both internal company and external customer uses.
Frequent travel to customer sites.
Evaluate service teams training and resource needs to effectively support customer accounts.
Other duties as assigned.
Education: BS degree in Engineering preferred, or equivalent experience.
Experience: Extensive corrugated process and operational experience required. Strong customer relationship skills and experience. Proven communications skills and ability to work with formidable customers. Extensive experience in troubleshooting BW Papersystems equipment.
Location: Applicant must be willing to relocate to be within 6-8 hours of our main facility located in Phillips, WI.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Additional Salary Information: Full benefits including medical, dental, vision, 401k with employer match, wellness rewards, paid vacation, paid holidays, company-paid life and AD&D insurance.
Internal Number: R001835
About BW Papersystems
BW Papersystems, part of Barry-Wehmiller, combines extremely strong brands, innovative technologies and long-standing global experience in the corrugating and finishing, sheeting and packaging, and stationery, book-binding and security-documents industries. BW Papersystems brings together nine brands—BW Bielomatik (BWB), Curioni, JAG SYNCHRO, Kugler-Womako, MarquipWardUnited (MWU), SHM, VortX, WillPemcoBielomatik (WPB) and Wrapmatic—that synthesize manufacturing in the paper process industries. We offer market-leading technology for full corrugators in a variety of configurations, rugged rotary die cutters and flexo folder gluers, as well as starch-mixing systems. Customers rely on us for folio-size, cut-size and digital-size sheeting and packaging of paper, board and other materials. In addition, BW Papersystems’ portfolio includes stationery, passport production and specialized paper-converting applications, as well as book-on-demand binding lines, digital print finishing and RFID processing technology. For more, go to www.bwpapersystems.com.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, ...sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $2-plus billion organization with more than 11,000 team members united by a common belief: to use the power of business to build a better world. For more information, go to www.barrywehmiller.com and visit our CEO Bob Chapman’s blog at www.trulyhumanleadership.com.