The Department of Watershed Management is a regional public water and wastewater utility serving 1.2 million people each day. The Department’s core services include treatment and distribution of safe drinking water; collection and treatment of wastewater to a high standard; management of watersheds within the City of Atlanta; and customer care and billing services for 164,000 accounts. The Department’s vision of being a leader in innovation, service and value is supported by eight strategic priorities including: Service Delivery, Infrastructure Reliability, Workforce Development, Operational Efficiency, Financial Resilience, Compliance, Smart Utility Transformation; and Safety, Security and Emergency Management.
Number of Vacancies
Hours per week
(If Part Time)
Regular or Temporary
Monday – Friday; weekend hours will be required as needed; serves as Duty Officer for the Department on rotation
Atlanta, GA 30303
General Summary The Assistant Commissioner reports to and is responsible for supporting the Commissioner in the implementation of Department’s vision, mission and strategic business plans. The Assistant Commissioner is also responsible for facilitating the Commissioner’s direction, providing strategic leadership and supervision to the Operations Branch of the organization including the Offices of Engineering Services, Water Treatment and Reclamation, Watershed Protection, and Linear Infrastructure Operations.
The Assistant Commissioner also has as direct reports the Office of Innovation, Office of Safety, Security and Emergency Management, Office of Asset Accountability Management and the Department’s Clean Water Atlanta Program.
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Provides strategy and policy recommendations to the Commissioner
Acts on behalf of the Commissioner to manage the day to day operations and functions of the Department, including fulfilling Cabinet level obligations and Council related matters, in the Commissioner’s absence
Provides direction and manages operational activities to ensure overall operational efficiency.
Provides for the executive management of all DWM activities related to engineering and construction, linear infrastructure utility operations, water production and distribution, wastewater collection and treatment, Watershed Protection, development services, compliance, homeland security and asset management.
Reviews and addresses a broad array of organizational matters to ensure the fiscal health of DWM and to deliver top quality services to the community.
Facilitates effective management of the Department’s operations branch in a fiscally responsible manner by continually exploring opportunities for increased efficiencies
Works closely and collaboratively with all stakeholders of the Department internally and externally
Listens to, engages, develops, mentors, encourages, motivates and works collaboratively with members of the executive leadership team
Leads by example to exemplify the Department’s core values of teamwork, customer centricity, integrity, and employee commitment – ensuring that all employees are recognized, respected, appreciated and valued equally in the Department of Watershed Management to deliver the highest quality of service
Assists in leading the organization with a mission critical focus and a focus on compliance and continuous improvement
Reviews and provides timely response to citizen complaints following staff investigation
Makes day-to-day decisions on matters not requiring approval from the Commissioner where needed or on behalf of the Commissioner as necessary
Provides executive direction and management on communications with government officials, stakeholders, employees, and customers
Collaborates with all Department divisions including the office of Performance and accountability to ensure the most efficient and effective alignment
Takes responsibility for the effectiveness and efficiency of operations as a whole, intervening as and when required, to ensure that key objectives are met
Promotes a culture of innovation, service and value
Required Knowledge, Skills, And Abilities
In-depth operational knowledge of water, wastewater, and storm water management.
In depth knowledge of Safe Drinking Water and Clean Water Act regulations
Comprehensive knowledge of the modern principles of public administration as they apply to utilities administration
Proven ability to plan and lead the operational functions and activities of a complex organization
Ability to lead, direct, mentor, organize and effectively communicate with individuals to accomplish goals consistent with the strategic business plans
Ability to lead and direct a large complex organization in which customer service is essential to the organization’s success
Ability to develop and implement long-term plans and programs and to evaluate work accomplishments
Ability to build and sustain a collaborative, high performing team culture
Ability to thoroughly understand and respond to the results of all applicable financial reporting
Proven ability to establish and maintain effective working relationships within and outside the City, with State officials, employees and the general public
Ability to build partnerships with stakeholders internal and external to the organization and at the local, county, state and federal levels
Ability to analyze facts and exercise sound judgment in arriving at conclusions
Ability to present facts, recommendations and directives effectively in verbal and written form
Ability to provide leadership to others
Ability to recognize where the organization is and where the organization needs to go to ensure future success
Ability to listen, communicate effectively and speak persuasively with individuals, groups and stakeholders
Ability to make decisions that are fair and impartial
Ability to be proactive and communicate Watershed Management’s story to its stakeholders to obtain stakeholder buy-in
Commitment to integrate into the community and be a part of the region’s future success
Sound professional judgment, tact, courtesy, and unquestioned integrity
Willingness to accept and implement ideas and recommendations of others
Minimum Education and Experience Requirements
Bachelor’s degree in Engineering, Public Administration, Business/Fiscal Management or related discipline 8+ years of experience at the executive level of a water utility or similar organization that is large and complex 3+ years of direct management experience Significant experience managing operations (e.g. water production, resource recovery, pipeline engineering and maintenance, etc.) at a water utility or similar organization Advanced degree preferred Demonstrated experience building and maintaining key stakeholder relationships Demonstrated ability to establish productive, innovative work environments
Internal Number: 7484
About City of Atlanta
City of Atlanta Atlanta is the capital city of the Southeast, a city of the future with strong ties to its past. The old in new Atlanta is the soul of the city, the heritage that enhances the quality of life in a contemporary city. In the turbulent 60s, Atlanta was "the city too busy to hate." And today, in the 21st century, Atlanta is the "city not too busy to care.”In the past two decades, Atlanta has experienced unprecedented growth -- the official city population remains steady, at about 420,000, but the metro population has grown in the past decade by nearly 40 percent, from 2.9 million to 4.1 million people. A good measure of this growth is the ever-changing downtown skyline, along with skyscrapers constructed in the Midtown, Buckhead, and outer perimeter (fringing I-285) business districts.