Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Comprising two hospitals (our Regional Medical Center in Trenton and Capital Health Medical Center – Hopewell), our Hamilton outpatient facility and various primary and specialty care practices across the region, Capital Health is a dynamic healthcare resource accredited by The Joint Commission.
A four-time Magnet®-recognized health system for nursing excellence, Capital Health serves as a Level II regional trauma center, comprehensive stroke center, regional perinatal center (including a Level III NICU) and emergency mental health screening center. We also offer the region's first and most experienced Pediatric Emergency Department and most recently, New Jersey's first Autism-Friendly Pediatric Emergency Department. Capital Health takes great pride in our innovative programs such as our Capital Institute for Neurosciences; nationally accredited Center for Comprehensive Breast Care; Center for Digestive Health; Marjorie G. Ernest Joint Replacement Center of Excellence; award-winning Cancer Center; and our Heart & Vascular Institute, which includes the region's first accredited Chest Pain Center.
Facilitates and supports performance improvement (PI) and patient safety initiatives for assigned area to promote clinical excellence and patient safety.
Performs complex analysis and trending of data through review of reported events, case screening and data abstraction.
Prepares and designs meaningful reports that include statistical analysis, interpretation, monitoring and benchmarking of clinical data.
Attends in-service training sessions and seminars to maintain and improve knowledge of performance improvement techniques.
Designs and maintains database system for compilation and reporting of program metrics with incorporation of benchmarks and comparative data.
Develops meaningful dashboards and reports for departments, divisions, committees and staff.
Utilizes with a high degree of competence PI methodology and PI tools, such as flow mapping, fishbones and root cause analyses, to facilitate and drive process improvement in an expert manner.
Reviews charts for quality concerns, including adverse occurrences. Establishes timelines and exercises discretion and judgment when identifying concerns for review to improve processes.
Performs chart review to identify if variation from quality of care exists and to determine the need for peer review.
Identifies cases for peer review and education to promote quality of patient care.
Investigates quality of care concerns from providers, payers and patients/families.
Supports several medical staff departments and major clinical areas with performance improvement initiatives and quality outcomes.
Develops and monitors action plans.
Participates in other initiatives and programs and performs other duties as assigned by the Director of the department.
Responsible for maintaining confidentiality of sensitive information.
Associate's degree/diploma in Nursing with ten years of healthcare quality experience or Bachelor's degree in Nursing, Healthcare Administration or other healthcare-related field preferred with five years as a staff RN/LPN in an acute care environment with three years' experience in quality management or other discipline with substantially similar responsibilities.
Licensed NJ RN required.
Highly analytical with strong grasp of both qualitative and quantitative data skills.
Excellent coaching, organizational, interpersonal, verbal and written communication, and conflict-resolution skills.
Intermediate to advanced computer skills.
Experience with data analysis and management of clinical databases.
Performance Improvement Coordinator position #2705 for Maternal Child Health service line is also available.
We offer competitive compensation and benefits that include:
Low employee expense for medical and dental insurance
403b savings and retirement program
Educational assistance program
Facility with $100 million in new renovations
Find out why our 3000+ employees have chosen Capital Health.