The City of Anaheim Public Utilities Department is seeking a highly experienced Chief Utilities Systems Operator to oversee the operations of Anaheim electrical transmission and distribution systems. Incumbent in this position supervises the work of staff responsible for monitoring the condition of the electric system, dispatching field crew, remotely operating field equipment to restore power outages, de-energizing equipment, handling after-hours customer calls, and creating dispatch orders. This position will rotate duty as the electric system standby manager and provide direction during after-hours emergencies as required.
Qualified candidates must possess a minimum of four (4) years of increasingly responsible electric systems operations experience including at least one (1) year of administrative and/or lead supervisory experience. Specialized training in electrical operations/electrical theory is also required. A Bachelor's degree in science, technology, engineering or mathematics is highly desirable.
The Anaheim Public Utilities mission is to add value to the community through a customer-focused approach to providing reliable, high-quality water and power at competitive rates. In keeping with the City of Anaheim's core values of vision, responsibility, pride and service, Anaheim Public Utilities has developed the following department goals:
• Enhance and maintain our competitive and financial position; • Enhance community aesthetics; • Enhance service delivery, service options and service quality; • Ensure balanced, diverse and cost-effective resource supply; and • Strengthen system infrastructure.
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for operating the Anaheim electric transmission and distribution system, including the system operating, scheduling, and troubleshooting sections within the Public Utilities Department.
Establish resources and methods for providing electric transmission and distribution services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
Participate in the development and implementation of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; monitor work activities to ensure compliance with established policies and procedures.
Participate in the selection of electric operations staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
Participate in the preparation and administration of the electric operations program budget; submit budget recommendations; monitor expenditures.
Ensure Public Utilities Department compliance with North American Electric Reliability Corporation (NERC) requirements as applicable to Transmission Operators and Distribution Providers; act as the Electric Department Operations Center (DOC) liaison to the City Emergency Operations Center (EOC).
Coordinate, participate, and direct the Public Utilities emergency response plan; develop and implement priorities and procedures; participate in contingency planning for electric systems emergencies.
Participate in the development and planning of capital improvement projects; review final design plans and approve electric projects.
Participate in the development and implementation of electric systems operating procedures and training programs.
Maintain records concerning electric operations and programs; prepare reports on operations and activities.
Rotate duty as the electric system standby manager and provide direction during after-hours emergencies as required.
Coordinate activities with those of other divisions and outside agencies and organizations; provide staff assistance to the Electric Operations Manager; prepare and present staff reports and other necessary correspondence.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of electric utilities systems operations; incorporate new developments as appropriate into programs.
Perform related duties as required.
Experience and Education: Four years of responsible electric systems operations experience including one year of administrative and/or lead supervisory experience supplemented by completion of the twelfth grade and specialized training in electrical operations, electrical theory, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of: Operations, services, and activities of a electric distribution systems operations program to include power dispatch, distribution, and transmission; principles and practices of electrical systems operations; electrical theory as applied to utility systems operation and control; facilities, systems, and equipment used in the generation and distribution of power; Supervisory Control and Data Acquisition System (SCADA) theory and applications; principles of supervision, training, and performance evaluation; basic principles and practices of budget preparation and administration; principles and procedures of record keeping; principles of business letter writing and basic report preparation; safety principles and practices associated with electrical transmission systems; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; pertinent federal, state, and local laws, codes, and regulations.
Ability to: Coordinate and direct electrical transmission and distribution operations; supervise, organize, and review the work of assigned staff involved in electric systems operations; select, train, and evaluate staff; recommend and implement goals, objectives, policies and procedures for providing electrical services to Public Utilities customers; understand the organization and operation of the organization and of outside agencies as necessary to assume assigned responsibilities; understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations; prepare clear and concise reports; participate in the preparation and administration of assigned budgets; coordinate responses to electrical emergencies to expedite recovery; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; plan and organize work to meet changing priorities and deadlines; effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit; work cooperatively with other departments, City officials, and outside agencies; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
License/Certification Required: Possession of an appropriate, valid driver's license.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTION Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, May 1, 2019 at 5:00PM.Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
The selection process may include, but is not limited, to a skills assessment and oral interview.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating 'See Resume' is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.