The Responsibilities: Installs, repairs, tests, and handles the maintenance of projects as assigned; Serves as first point of contact with internal and external customers as it relates to sprinklers, extinguishers, back-flows, emergency lighting, fire alarm service calls, and scheduling with applicable authorities; Reviews bids for quality control purposes and recommends requirements to management; Reports deficiencies in a timely and effective manner to prevent additional repairs; Schedules appointments, including service work orders, to ensure customers’ needs are met, and the program goals are appropriately satisfied; Provides customer training as required; Performs on-call duties as outlined an